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Frequently asked questions
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What is a merchant account?A merchant account falls under a business account in a bank, which allows NPO or business to accept card payments for the service or product they provide.
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What is a payment gateway?A payment gateway is just like an online card terminal. Payment gateway work to encrypt a card and authorize a card transaction safely. Payment gateways are generally needed when accepting a card transaction online and are responsible for storing card data.
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What is required when accepting online payments?If your business accepts online payments you are required to get a payment gateway along with our online account. Excluding the gateway, from your payment process, we would have no way of getting orders safely from your website. The main reason is the hackers who are always looking for a vulnerability in a system to steal sensitive data, this is the reason gateways are necessary. Gateways protect a business and their customer from fraud. There are other ways to send the transactions to your processing bank but they are considered less safe in the payment processing world. When attacked by a hacker your business empire will come crumbling down and it will turn out to be costly and frustrating for you. That’s why we recommend including a payment gateway with your payment processing.
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What is PCI compliance?Payment Card Industry (PCI) compliance means to comply with the rules and regulations of the Payment Card Industry. It is implemented on the businesses that accept payment cards. The procedure of compliance is set to protect the customer and business from getting fraud. The top payment card brands have designed a system that validates if you are up to the security standards to get compliant. The standards are upgraded every now and then to help businesses understand unsafe card payment procedures. Being compliant means you are making sure that your business is safe from possible frauds and accepting card payments safely.
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What is included with a new account?A new account gives you a mix of merchant account services like acceptance of mobile payments, keeping tabs on different customers, hassle-free payments, and much more.
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How quick will the payments process?For physical card swiping you can get your card payment processed the very next day, for online payments you can get funded in 2 days.
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What can we promise?Signing up with us, we will guarantee you to get the best customer service throughout your time with us. We are a team of professionals who have turned their work into a passion and offering the best services to our clients is our number one priority.
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